CPESN Program Support Lead - Pharmacy Care at

Essential Functions

• Leads communications, reporting, incentives, and operations best practices for all CPESN participating pharmacies.
• Ledes the development and deployment of social learning communities for all PCAH pharmacies.
• Leads the operations and best practices webinars for all participants.
• Ensures that all Pharmacy Care at Home Pharmacies understand -- and access -- all of the opportunities available to them via (Flip the Pharmacy, Max My Sync) Pharmacy Care at Home content in an effort to increase workflow efficiency and reduce inventory and maximize patient outcomes.
• Promotes CPESN opportunities to non-CPESN PCAH pharmacies and non-CPESN pharmacies.
• Staff participation in the Network Development and Retention Committee
• Ensures CPESN PCAH members engage with relevant clinical programs and other clinical activities that advance both PCAH efforts as well as pharmacy sustainability.
• Affords assistance in CPESN pharmacy recruitment.
• Affords assistance in recruitment and mentorship of human capital assigned to local network leadership and identifies exemplary CPESN PCAH pharmacies for best practices marketing (e.g., videos, webinars).
• Serves as the primary subject matter expert for CPESN Staff pharmacy care services delivered in a home environment.
• Serves in a continuous quality assurance capacity to improve Business goals, Care delivery, and Quality assurance needs for the PCAH program.
• Works with a Luminary Expert committee to assure quality content and necessary support for PCAH pharmacies.
• Administers a mentorship program leveraging Luminaries for guidance to those accessing the Long Term Care class of trade.
• Works with Value Based Contract colleagues to use the network to create offerings that reduce gaps in care for payers.
• Serves as the primary subject matter expert for CPESN Staff pharmacy care services delivered in a home environment.
• Serves in a continuous quality assurance capacity to improve Business goals, Care delivery, and Quality assurance needs for the PCAH program.
• Works with a Luminary Expert committee to assure quality content and necessary support for PCAH pharmacies.
• Administers a mentorship program leveraging Luminaries for guidance to those accessing the Long Term Care class of trade.
• Works with Value Based Contract colleagues to use the network to create offerings that reduce gaps in care for payers.
• Disseminates content and attends meetings that celebrate PCAH pharmacy successes.
• Attends industry meetings that enhance the visibility and affiliation of pharmacies into CPESN.

Qualifications

• Associate’s degree in health care delivery or related field or business management or related field (including project management)
• Certified Pharmacy Technician with Operations, project management, and pharmacy support, including the LTC sector
• 10+ Years of recent community pharmacy practice
• 5+ Years of experience in at least one independent pharmacy location, managing the implementation of clinical services programs
• 5+ Year of Business Development success and strategic growth success
• 5+ Years of experience leading marketing efforts and strategies for companies in health care sector
• 5+ years of experience creating and implementing workflow efficiencies and operations implementation in a community pharmacy
• 3+ years of experience retaining pharmacy participation in a group-focused organization across states and cultures
• 5+ years of experience supporting industry events with content, organization, and recruitment
• 2+ years of experience leading network level social learning communities and discovery of talents and coordination and leading content development
• Established record of growth in effective team building and executing strategies to organize providers of care
• Excellent written and verbal communication skills, within a cross-matrixed work environment
• Proven track record of building professional relationships and/or professional networks
• Strong problem solving and critical thinking skills
• Leadership ability that conveys to indirect means of work effort not falling under a direct reporting relationship