Coverage Specialist (Temp to Perm)
About the Role
As a Coverage Specialist, you will contribute to our commitment of providing employees with a meaningful work experience in an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. After an intensive one-week training program, you will focus on finding carriers across the nation to transport our customers' shipments through negotiation and collaboration, enabling Arrive to service freight in the most cost-effective way possible.
This position offers the unique opportunity to contribute to a growing start-up and launch a career in logistics. During your first 60 days, you will learn the business and understand interdepartmental relationships. After shadowing different roles, you will identify where you want to launch your career, with support from leadership. Upon hitting performance goals, you will be considered for a full-time sales role at Arrive Logistics.
Responsibilities
- Complete a one-week intensive training program to ramp up quickly and effectively.
- Engage in high-volume inbound and outbound calls with carriers nationwide.
- Secure carrier capacity by selling shipments over the phone to carriers who meet strict requirements.
- Problem-solve issues that occur during transit.
- Communicate internally with the customer sales team, providing tracking updates and serving as their primary point of contact for shipment statuses.
- Work closely with internal sales and operations teams to provide seamless coverage, anticipate risks, and proactively resolve issues.
Requirements
- High school diploma or equivalent.
- High level of accountability and a proven work ethic in a high-volume setting.
- Ability to multitask in a fast-paced environment.
- Exceptional verbal and written communication skills.
- An "LFG" (Let's Freaking Go) attitude—enthusiasm and a collaborative spirit.
Benefits
- Build relationships and find your community through Employee Resource Groups (e.g., Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute, Unidos).
- Participate in office-wide engagement activities, team events, and happy hours.
- Casual dress code—no suit and tie required.
- Convenient office location in Tampa, FL, close to the airport, bay, and downtown.
- Free coffee in the morning and free on-site parking.
- Earn bonuses through our Referral Program for bringing in friends.
About the Company
Arrive Logistics is a leading transportation and technology company in North America with ambitious growth plans. Our success is driven by our remarkable team and the culture we’ve built together. Recognized as a top workplace by Inc., Fast Company, Fortune, and others, we’re committed to fostering a connected, invested, and fun work environment. Our employee-founded resource groups create inclusive communities within Arrive, supporting diversity and shared success.