Coverage Specialist (Temp to Perm)
About the Role
As a Coverage Specialist, you will focus on finding carriers across the nation to transport our customer's shipments. Through negotiation and collaboration, you will enable Arrive to service our customers and their freight in the most cost-effective way possible.
What You'll Do
- Learn the business in our one-week training program, designed to get you ramped quickly & effectively
- Hustle! We want reliable team members who will show up on time and get the job done
- Get on the phone! This is a high-volume role, so be prepared for lots of inbound/outbound calls from carriers across the country
- Secure capacity by selling shipments over the phone to carriers who meet our strict requirements
- Problem-solve through issues that occur during transit
- Communicate internally with our customer sales team & keep them updated on the status of their customers' shipments. You are their point of contact for all tracking updates
How You'll Learn
After an intensive one-week training program, you'll hit the ground running with the knowledge, tools, and resources to secure reliable carrier capacity nationwide. You'll work closely with our internal sales and operations teams to provide seamless coverage, anticipate potential risks, and proactively resolve issues before they impact our customers.
Qualifications
- A high school diploma or equivalent
- High level of accountability
- Proven work-ethic in a high volume setting
- Ability to multitask in a fast-paced environment
- Exceptional communication skills (both verbal & written)
- An LFG attitude - once you meet us, you'll see what we mean!
Career Growth
During your first 60 days with us, you will learn the business and understand the relationships between departments. After shadowing different roles, you will have a better understanding of where you want to launch your career in logistics. In partnership with leadership, we will help identify where that next role will be. After hitting your performance goals during your first 60 days in the position, you will be considered for the opportunity to evolve your career into a full-time role in sales at Arrive Logistics.
Perks
- Build relationships and find your home at Arrive through our Employee Resource Groups
- Enjoy office wide engagement activities, team events, happy hours and more!
- Leave the suit and tie at home; our dress code is casual
- Work in the city of Tempe, AZ right off of the I-10 and Baseline Rd. We are in a convenient location close to the Phoenix airport and Downtown Phoenix, Downtown Tempe, and Downtown Chandler. We are also conveniently located close to multiple local restaurants!
- Start your morning with free coffee!
- Park your car for free on site
- Get paid to work with your friends through our Referral Program!
Our Culture
We've been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. Our employee-founded resource groups create communities within Arrive's walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.