Courtesy Clerk/Grocery Bagger
About the role
Mariano’s merged with The Kroger Company in 2015. Today, we’re proudly serving Mariano’s customers in over 40 stores throughout the Chicago Metro area. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
Responsibilities
- Bag groceries at check out for customers
- Ensure at least five items per bag while preventing damage to contents or items
- Bag items in various types of bags (reusable/plastic/paper)
- Absorb customer’s merchandise from bottom of basket for checkout
- Offer to help customers load bags into their car
- Perform basic shelf conditioning
- Inform customers of grocery specials
- Return merchandise to store shelves
- Gather bascarts and return them to designated areas
- Clean spills, collect and pick up trash inside store and parking lot
- Clean all areas inside and outside of store
- Handle and assemble seasonal merchandise
- Understand the store's layout, locate products, and conduct price checks for cashiers
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair
- Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store
- Adhere to all local, state, and federal laws, and company guidelines
- Work cooperatively in high-paced and sometimes stressful environments
- Manage conflict in a reasonable, non-confrontational, and cooperative manner
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
Qualifications
- Customer Service skills
- Effective communication skills
- Previous retail experience is preferred but not necessary
Skills
Ability to work cooperatively in high-paced and sometimes stressful environments
Ability to manage conflict in a reasonable, non-confrontational, and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Ability to provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
Benefits
The Kroger Family of Companies offers comprehensive benefits to support your Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Paid time off, including holiday and sick pay based on eligibility and length of service.
- Free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Tuition reimbursement up to $21,000 in your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
Pay
Details about pay are not specified in the job description.
Schedule
Details about schedule are not specified in the job description.