Courtesy Clerk

About the role

Maintains acceptable store conditions according to Company standards. Engages with customers, bags and transports groceries, locates products and conducts price verifications. Performs various customer service duties while maintaining a safe and sanitary shopping environment.

Responsibilities

• Ensures groceries are bagged properly by putting like items together, limiting bag weight, preventing food cross-contamination, and ensuring customer receipt of all purchased items.
• Collections shopping carts and stores them in the cart corral.
• Keeps parking lot free of trash and debris; communicates with management any incidents, actions, or concerns occurring on store premises.
• Safes front-end racks, drink coolers and cleaning supply stations are stocked, cleaned, and presentable.
• Promotes product sales through active customer engagement.
• Takes precaution when handling objects to avoid damage to products, property, etc.
• Follows Company guidelines by cleaning breakroom/restroom and facing product to ensure proper store conditions.
• Maintains friendly and customer-service-oriented attitude by greeting customers, answering questions, and bagging and transporting groceries into customers’ vehicles.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
• Complies with all Company policies and procedures.

Requirements

• Ability to remain courteous with customers at all times.
• Ability to effectively communicate (in written and verbal form) with customers and partners.
• Ability to multi-task and work in a fast-paced environment.
• Ability to work flexible schedules including nights, weekends and holidays.
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.

Qualifications

• Typically involves on-the-job training.
• Minimum of 16 years of age required.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.

Skills

• Ability to remain courteous with customers at all times.
• Ability to effectively communicate (in written and verbal form) with customers and partners.
• Ability to multi-task and work in a fast-paced environment.
• Ability to work flexible schedules including nights, weekends and holidays.
• Attention to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
• Reporting any potential hazards that cannot be immediately remedied to a supervisor.

Benefits

• Comprehensive medical, vision, dental, and prescription coverage.
• Flexibility and freedom: Paid time off to relax, recharge, and enjoy life.
• Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to.
• Savings for your lifestyle: Exclusive employee discounts on the things you need most.
• Investing in your dreams: Scholarships and educational support to fuel your growth.
• Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.

Pay

Compensation is commensurate with experience.

Schedule

Flexible schedule including nights, weekends, and holidays.

Company

Brookshire Grocery Company (BGC) is a community-focused company based in Tyler, Texas, operating under five banners: Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's. With over 215+ stores across Texas, Louisiana, Arkansas, and Oklahoma, BGC offers a supportive and empowering workplace for its partners.