Court Operations Specialist

About the role

The Court Operations Specialist performs an essential role for the Clerk of the Superior Court by providing access to the judicial system and related public records. You will assist the public, legal community, Courts, County, and other governmental agencies so they can pursue legal processes and/or obtain and maintain legal and financial records and information.

Responsibilities

• Performs extensive cashiering functions at public file counters; collects and processes fees, payments, and bonds;
• Processes a high quantity of documents and public records from the general public, internal and external customers, legal community, and/or other governmental agencies;
• Provides extensive customer service by responding to a high volume of written and verbal inquiries from a variety of sources; completes extensive case and file research for customers;
• Seals and/or redacts documents and files per court order and/or maintains all sealed, confidential, and discovery materials;
• Processes various complex orders from the Court; and handles the processing of exhibits;
• Reviews, files, and processes new complaints, petitions, exhibits, post-decrees, and subsequent documents, sets hearings, and generates minute entries;
• Performs Special Commissioner, Probate Registrar, and/or Notary functions as necessary;
• Performs data entry functions in automated court systems;
• Cross-trains to perform back-up assistance in other areas or assignments and provides training to coworkers;
• Performs other duties as assigned.

Requirements

• Two years of clerical, administrative, or customer service experience;
• One year working at the Clerk of Superior Court as a Justice System Clerk Associate;
• A high school diploma or GED;
• A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis;
• Clerical, administrative, or customer service experience in a court-related or cash-handling environment;
• Bilingual (English/Spanish) skills (moderate proficiency in reading, writing, and speaking the Spanish language).

Qualifications

This position requires a valid Arizona driver’s license and the ability to operate a motor vehicle. Must have a valid Arizona driver’s license and the ability to operate a motor vehicle.

Skills

• Thought: Have and use the appropriate knowledge. (Business Acumen, Customer Focus, Strategic Mindset)
• Results: Take initiative and be accountable for results. (Takes Initiative, Ensures Accountability, Results Focused)
• People: Effectively communicate and interact with others. (Influential, Develops/Others Teamwork, Collaborative)
• Self: Recognize and reflect on oneself and one’s behavior. (Authentic, Aware, Flexible)

Benefits

• Proud to Offer:
• Work with a greater purpose
• Tuition reimbursement
• Exceptional work-life balance
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 11.98% per paycheck contribution rate that includes a 100% employer match on Day 1

Pay

Anticipated Hiring Pay: $20.25 hourly
Full Pay Range: $20.25 - $32.50 hourly
Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. A higher wage would only be offered based on direct court-related or legal experience (i.e. such as that with a law firm).

Schedule

Work is performed primarily in a business office setting.