Course & Contracts Specialist

About the role

This position provides coordination and comprehensive support in the management of the section building, supplemental pay request, and adjunct faculty contracts.

Major Responsibilities

• Entering data into system for course sections (e.g., room and instructor assignments, consumable fees, etc..)
• Coordinating with facilities scheduler to assign classes to rooms
• Generating faculty contracts
• Processing faculty substitution, extra pay, and course load sheets
• Responding timely to change requests from Deans, Department Chairs, and Program Chairs
• Monitoring status of courses and contracts to ensure they are completed in a timely manner, are in line with committed Service Level Agreement (SLA), and all processes are followed through to completion
• Following defined quality control procedures to proactively identify and resolve errors to minimize impact to faculty, staff, and students
• Generating and distributing reports to chairs as needed
• Providing exceptional customer service and advocacy to all in support of college, campus, programs, and student success
• Engaging in critical thinking to efficiently problem solve and resolve identified challenges/issues
• Promoting an engaging environment by engaging in behaviors that value and support everyone

Qualifications

• A proven track record of [specific experience or skill] will be prioritized
• Average of three to five years of previous administrative support work experience
• Prior experience working in higher education
• Experience using various Google Suite and Microsoft Office tools/resources (e.g., Google Sheets, Excel, MS Forms)
• Prior experiencing using Workday

Preferred Qualifications

• Average of three to five years of previous administrative support work experience
• Prior experience working in higher education
• Experience using various Google Suite and Microsoft Office tools/resources (e.g., Google Sheets, Excel, MS Forms)
• Prior experiencing using Workday

Benefits

Benefits include: Health & Wellness, Dental plan, Vision plan, Employee Assistance Program, Wellness program, Flexible Spending Accounts, Retirement & Financial Security, Tuition assistance, Paid professional development opportunities, Additional discounts on gym memberships, transportation, and various retail services, Public Service Loan Forgiveness, Bridged seniority date eligibility, and more. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.