County Intellectual Disabilities Program Specialist 1 (Local Government) - Delaware County MH/ID

The Delaware County Department of Human Services Office of Intellectual and Developmental Disabilities is seeking motivated and compassionate individuals for a full-time Intellectual Disabilities Program Specialist 1 role. We offer a supportive work environment, an excellent benefit package, and opportunities for career advancement.

About the role

This position focuses on reviewing service plans, monitoring waiver utilization, and ensuring service details match assessed needs and program requirements. It requires strong attention to detail, clear communication with agencies and providers, and careful analysis of service reports.

Responsibilities

• Plan Review: Assess Individual Support Plans to verify that authorized waiver services match documented needs
• Utilization Tracking: Monitor service usage trends and review reports from systems and provider agencies
• Agency Reporting: Request and analyze utilization reports from service coordination agencies
• Provider Support: Work with waiver providers to encourage timely billing and resolve issues that affect claims processing
• Data Accuracy: Ensure service details reflect true utilization and align with available funding
• Quality Participation: Assist with risk management, quality assurance processes, and completion of required investigations

Schedule

• Full-time employment
• Work hours: 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch
• Telework: Opportunity for part-time telework after six months of employment, subject to program office hybrid schedule and approval. Requires a securely configured high-speed internet connection and an approved location inside Pennsylvania. Telework is optional; otherwise, report to headquarters in Drexel Hill.

Requirements

• Two years of professional experience in the field of intellectual disabilities, and a bachelor's degree; or
• An equivalent combination of experience and training
• Must be able to perform essential job functions
• Must pass a background investigation, including PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance (required under the Child Protective Services Law)

PA residency requirement is currently waived for this title.