Counter Service

About the role

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family!

Responsibilities

• Provide and source parts for specialized equipment for our fleet customers
• Use your parts knowledge to assist other NAPA team members and answer questions for customers
• Provide outstanding customer service and interact with management and technicians
• Bring customer focus and high energy to our fast-paced environment
• Ask appropriate questions to ensure correct parts are researched and sourced
• Inform customers on parts availability

Requirements

• Valid Driver’s License
• Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts
• High School Diploma or GED
• Technical or Trade school courses or degree
• Excellent verbal and written communication skills
• Great listening skills and empathy for customer
• Able to work on or around an airport environment in a shop environment

Qualifications

• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
• Experience in airport ground support equipment
• Knowledge of cataloging, sourcing, AND/OR inventory management systems, a plus
• Entirely customer-centric (external/internal)
• ASE Certifications

Skills

• Customer-centric
• Strong communication skills
• Problem-solving skills
• Attention to detail

Benefits

• Medical
• Dental
• Vision
• 401K with match
• Paid holidays and vacation
• NAPA discount
• Tuition reimbursement
• Great training and ongoing development

Pay

Competitive Pay

Schedule

Absent any specific schedule details provided, the role operates in a fast-paced environment.