Counter Service

About the role

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Automotive Parts Specialist, you don’t have to be able to tear a motor down and rebuild it (however, if you can, that’s awesome), however it is preferred to have a background and knowledge of automotive parts. A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work day or night or you just want to get your foot in the door with us to explore other careers at some point – We welcome you!

Responsibilities

• Provide and source parts for specialized equipment for our fleet customers
• Use your parts knowledge to assist other NAPA team members and answer questions for customers
• Provide outstanding customer service and interact with management and technicians
• Bring customer focus and high energy to our fast-paced environment
• Ask appropriate questions to ensure correct parts are researched and sourced
• Inform customers on parts availability

Requirements

• Valid Driver’s License
• Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts
• High School Diploma or GED
• Technical or Trade school courses or degree
• Excellent verbal and written communication skills
• Great listening skills and empathy for customer
• Able to work on or around an airport environment in a shop environment

Qualifications

• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
• Experience in airport ground support equipment
• Knowledge of cataloging, sourcing, AND/OR inventory management systems, a plus
• Entirely customer-centric (external/internal)
• ASE Certifications

Skills

• Customer-centric (external/internal)
• Parts sourcing and management
• Customer service and interaction
• Fast-paced environment adaptability

Benefits

• Medical
• Dental
• Vision
• 401K with company match
• Paid holidays and vacation
• NAPA discount
• Tuition reimbursement
• Professional development opportunities
• Wellness programs

Pay

This position offers a starting hourly rate of $23.50. Many of our hourly positions have pay progression with set starting rates and you reach the top end of this range within 12 months of hire.

Schedule

A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!