Counter Sales Representative- Warehouse

Who We Are

Established in 1948, Fox Appliance Parts operates locations throughout Georgia, Florida and Alabama. Specializing in OEM Appliance Parts and HVAC Parts and Supplies, FOX has built a reputation of integrity and professionalism throughout the industry.

Location

Mobile, AL

What We Offer

• Competitive Pay
• Health/Dental Insurance
• Life Insurance
• 401(k)
• Paid Holidays
• Paid Vacation

Responsibilities

• Affiliate in all aspects of the Branch operation including Warehouse, Receiving/Shipping, Showroom, Routine Maintenance, Warranty, Counter Sales and Inside Sales functions.
• Service in-store and telephone customers in a courteous and professional manner.
• Determine replacement parts required and provide technical information as needed.
• Use computer and catalog lookups to determine replacement part stock numbers and prices.
• Advise customers of substitutions or changes in the replacement part.
• Examine the condition of returned parts and their eligibility for exchange or refund.
• Maintain, monitor, clean and stock inventory, merchandise displays and work space.
• Accurately and efficiently enter sales orders into the computer system.
• Process end of day cash reporting and reconciliation.
• Manage shipments and delivery of goods and services.
• Establish and maintain relationships with individual and business customers and assist with problems they may encounter.
• Open and/or close the store at the scheduled hours.
• Fill In for the Branch Manager when they absent.

Requirements

• Must be able to lift 50 lbs., bend, stretch, stand for extended periods of time, reach, sit and walk.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills with strong customer-service focus.
• Above average organizational skills.
• Able to satisfy customer demand quickly and accurately.
• Able to follow directions of immediate supervisor and management.
• Working knowledge of Appliance, HVAC

Benefits

Open and/or close the store at the scheduled hours.
Fill In for the Branch Manager when they absent.

Equal Opportunity Employer