Counter Sales Representative (w/ CDL)

About the role

The primary purpose of the Counter Sales Representative will be to handle counter sales. This position is responsible for selling a variety of welding equipment, hard goods, power tools, safety supplies and industrial gases to customers.

Responsibilities

• Handle counter sales and provide top-notch assistance to customers in selecting the proper gauges/tools.
• Analyze and expedite customer orders in a timely manner.
• Meet customer needs by recommending appropriate products and services.
• Enter sales data, quotes or other relevant information into inventory control system.
• Absorb and expedite customer orders in a timely manner.
• Restock store merchandise and maintain current pricing on all store displays and products.
• Seek to expand existing customer base with all products lines.
• Prepare and deliver effective sales presentations and proposals to prospective customers.
• Identify, monitor and document competitive market activities by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Ensure customer inquiries related to accounts receivable billing issues, cylinder balances, order status, time of delivery, etc. are properly handled.
• Perform other duties as assigned.
• On an as-needed basis, acts as a back-up driver to deliver gas cylinders and/or hard goods to customers.

Requirements

• High School Diploma or the equivalent; Two (2) year degree preferred.
• Minimum of two (2) years’ experience in customer service and/or sales experience.
• Knowledge of welding, gases, industrial, safety supply sales preferred.
• Must have valid Class A or B CDL with HAZMAT and Airbrake certifications.
• Knowledge of proper customer relationship and customer service practices.
• Strong analytical and communication skills, both verbal and written.
• Team oriented with a continuous improvement outlook.
• Punctual and comply with work schedule.
• Strong understanding of Microsoft Word, Excel, Outlook and inventory control systems; SAP knowledge preferred.
• Ability to work overtime and on-call when necessary.

Qualifications

• High School Diploma or the equivalent; Two (2) year degree preferred.
• Minimum of two (2) years’ experience in customer service and/or sales experience.
• Knowledge of welding, gases, industrial, safety supply sales preferred.
• Valid Class A or B CDL with HAZMAT and Airbrake certifications.
• Knowledge of proper customer relationship and customer service practices.
• Strong analytical and communication skills, both verbal and written.
• Team oriented with a continuous improvement outlook.
• Punctual and comply with work schedule.
• Strong understanding of Microsoft Word, Excel, Outlook and inventory control systems; SAP knowledge preferred.
• Ability to work overtime and on-call when necessary.

Skills

• Customer service skills.
• Product knowledge.
• Communication skills.
• Time management.
• Problem-solving skills.
• Computer literacy.
• Driving skills (Class A or B CDL).

Benefits

• Medical, dental, and vision plans.
• Short-term and long-term disability insurance.
• Life and accidental death and dismemberment (AD&D) insurance.
• Employee Assistance Program (EAP).
• Pre-tax commuter transportation benefit.
• Parental leave.
• Vacation, sick time, floating holidays, jury duty and funeral/bereavement leave.
• Paid holidays for all eligible full-time employees.
• 401k plan with company matching funds.
• Tuition reimbursement.
• Discounted college tuition for eligible employees’ dependents.
• Airgas Scholarship Program for dependent children.

Pay

Target Hourly Range: $24 - $26 (DOE)

Schedule

Flexible schedule to accommodate the needs of the position.