Counter Sales Representative - Kendall Electric

Role Summary

Reporting to the Manager or Supervisor, the Counter Sales Representative is a key member of the sales team. This position is responsible for promoting and developing business. The individual continually contributes to sales growth and profitability by providing prompt, friendly and professional service to customers in-person and over the phone.

Exciting Work You Will Do

• Sell company products and services to customers visiting or calling into the location by gathering information about their needs, providing technical assistance when required, quoting, soliciting orders, and suggesting additional products in a fast-paced multi-tasking environment
• Promote sales growth, which includes, but is not limited to:
• Promoting add-on sales and vendor promotions
• Promoting Counter Days
• Create positive relationships with customers by clarifying customer’s understanding of products and services and offering relevant, helpful information
• Participate in relevant training to keep current with opportunities to grow and excel within the role
• Aid customers with loading product into their vehicle
• Replenish inventory in the counter area
• Pick counter orders
• Participate in inventory cycle counts, as directed
• Aid in warehouse activities as needed
• Backup delivery drivers as needed and if qualified
• Safely operate stand-up and/or sit-down forklifts, manual pallet jacks, to lift and transport material
• Maintain quality service by adhering to Kendall Group policies, procedures, and standards
• Participate in ongoing general housekeeping
• Perform other duties as assigned

Competencies You Possess

• Service Excellence
• Results, Action Oriented
• Accountability and Responsibility
• Teamwork and collaboration
• Safety Conscious
• Understanding others, Listening

What You’ll Need

• Work Experience: Entry-level
• Education: High school diploma or GED
• Licenses/Certifications: If required to drive, the below licenses will need to be obtained upon hire: Driver’s License with appropriate state licensing and clean driving record Must be able to pass a DOT Medical Exam and obtain a 1- Year Card (Paid for by The Kendall Group)
• Analytics/Computer Skills: Ability to use standard office equipment, including but not limited to computerized bar code scanner, printer, and standard warehouse equipment/tools/machines/vehicles; basic math and reasoning skills
• Organization Skills: Ability to multi-task and prioritize work to maximize accuracy and efficiency
• Cross-functional skills: Ability to work effectively with the distribution center and sales teams
• Communication Skills: Excellent oral and written communication skills. Ability to communicate well with all levels of the organization
• Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
• Ability to see/sit/stand/walk/talk and hear
• Ability to lift/move/carry up to 50lbs
• Ability to stand for 8 hours a day
• Ability to climb stairs and step ladders, bend, stoop, crouch, and kneel

Physical Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.

Qualifications We Prefer But Don’t Require

• Work Experience: General working knowledge electrical products; 1-year previous counter sales experience; forklift experience

Equal Opportunity Employer

The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.