Counter Sales Representative

Total Tool, a NEFCO company, is an industry leader providing tools, equipment, rentals, repairs, and custom solutions to keep job sites running safely and efficiently. We are proud to join the NEFCO family, expanding our capabilities and continuing to provide exceptional service across North America. We offer a supportive, team-focused environment where your growth matters.

Responsibilities

• Build and maintain exceptional relationships with all customers, primarily in the electrical, mechanical, and construction industry
• Provide each customer with knowledgeable and excellent service both in person and over the phone
• Process quotes and orders for customers
• Work in coordination with Outside Sales to streamline the customer experience
• Engage in ongoing training sessions, staying up to date on new and current products, services, and industry trends

Requirements

• Minimum of 2 years of previous customer service experience
• A desire to grow your career with an industry-leading company
• Highly motivated and detail-oriented
• Ability to thrive in a team environment
• Strong computer skills and ability to learn new software

Physical Requirements

• Ability to stand on a hard surface for extended periods of time
• Ability to lift 50lbs on a daily basis

The physical requirements listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay

$21-$23.50 per hour, based on experience

Schedule

Monday-Friday, 8am-5pm

Benefits

• Paid Time Off (PTO)
• Eight (8) holidays off – PAID!
• Medical, dental, and vision insurance
• Health Savings Account and 401(k) with employer match
• Company-paid life and short-term disability insurance
• Voluntary life insurance options
• Paid Parental Leave Options
• Voluntary Critical Illness, Accident, and Hospital Indemnity coverage
• Continued professional development opportunities
• Safety Shoe Reimbursement