Counter Sales Representative
Total Tool Supply, Inc. · Pewaukee, WI · 4 wk ago
On-siteBusiness Development$21–$23/hrFull-time
About the role
Total Tool, a NEFCO company, is seeking a Counter Sales Representative for its Pewaukee, WI location. You will be on the front lines of the retail sales operation, helping customers, solving problems, and setting the stage for future sales growth in a supportive, team‑focused environment.
Responsibilities
- Build and maintain exceptional relationships with customers, primarily in the electrical, mechanical, and construction industries.
- Provide knowledgeable and excellent service to each customer both in person and over the phone.
- Process quotes and orders for customers.
- Coordinate with Outside Sales to streamline the customer experience.
- Engage in ongoing training sessions to stay up to date on new and current products, services, and industry trends.
Requirements
- Minimum of 2 years of previous customer service experience.
- Desire to grow a career with an industry‑leading company.
- Highly motivated and detail‑oriented.
- Ability to thrive in a team environment.
- Strong computer skills and ability to learn new software.
Benefits
- Paid Time Off (PTO) and eight (8) paid holidays.
- Medical, dental, and vision insurance.
- Health Savings Account and 401(k) with employer match.
- Company‑paid life and short‑term disability insurance.
- Voluntary life insurance options.
- Paid parental leave options.
- Voluntary critical illness, accident, and hospital indemnity coverage.
- Continued professional development opportunities.
- Safety shoe reimbursement.
Pay
$21‑$23 per hour, based on experience.
Schedule
Monday – Friday, 8 am – 5 pm.
Physical Requirements
- Ability to stand on a hard surface for extended periods.
- Ability to lift 50 lb on a daily basis.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.