Counter Sales Representative

About the role

We are seeking a detail-oriented and customer-focused individual to join our team as a Counter Sales Associate with a preference for HVAC or plumbing knowledge. Solid computer skills are also preferred, as you will be on the computer for a big part of the day. Other duties will include answering the phone, stocking shelves, transferring material between branches and vendors, and maintaining a clean, neat work area. The ideal candidate will assist customers with product selections, provide exceptional service, and contribute to the overall success of our sales department.

Responsibilities

• Greet customers and assist them with product inquiries and purchases.
• Recommend products based on customer needs and preferences.
• Process sales transactions accurately and efficiently.
• Maintain a clean and organized work environment.
• Provide information on product features, pricing, and availability.
• Collaborate with team members to achieve sales goals and targets.
• Keep abreast of product knowledge and industry trends to better assist customers.

Qualifications

• 3 years or more experience in the plumbing, heating, or HVAC trades (in the field)
• 3 years or more experience in the plumbing, heating, or HVAC wholesale
• 1 year or more experience selling HVAC and Minisplit systems
• 3 years or more experience in sales
• 1 year or more experience in warehousing
• Bilingual or multilingual

Additional Requirements

• Ability to work in a fast-paced environment
• Strong problem-solving skills
• Willingness to learn and adapt to changes in product offerings
• Flexibility to work weekends or evenings as needed

Benefits

• Health benefits for yourself and your family
• 401k with a company match
• Financial protection (HSA, FSA, life insurance, etc.)
• Paid time off totaling 15 days per year as well as paid company holidays
• Wellness discounts
• Team member assistance programs
• Team member discounts
• Community involvement opportunities such as TGG Cares and more!