Counter Sales Representative

About the role

The Counter Sales Representative plays a crucial role in Rexel USA's electrical distribution business, providing immediate service and product knowledge to customers. This position requires strong customer service skills, excellent organizational abilities, and a commitment to teamwork.

Responsibilities

• Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returns
• Aid in driving electrical distribution sales for our counter business and developing new and existing customer relationships
• Absorb and maintain showroom and counter cleanliness and organization
• Assist with warehouse functions as needed, including receiving, shipping, stocking, and deliveries
• Stay informed and educated on product knowledge
• Aid inside sales as needed
• Inform manager of any potentially hazardous or elevated situations pertaining to safety or customer satisfaction
• Perform other duties as assigned

Qualifications

• 2+ years of customer service, sales, or electrical distribution experience preferred
• Previous branch experience preferred
• High School or GED - Required
• Demonstrated knowledge and experience of electrical distribution or other electrical sales environments preferred
• Familiarity with automated order entry systems & PCs running Windows-based software preferred
• Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups
• Strong written and verbal communication skills
• Good team player
• Strong organizational skills
• Ability to work efficiently and meet tight deadlines
• Ability to type on a computer keyboard
• Great attitude
• Desire to improve electrical product knowledge

Additional Information

• Physical Demands: Sit - Frequently, Walk - Constantly, Stoop, kneel, crouch, or crawl - Constantly, Climb or balance - Occasionally, Talk, hear, taste, smell - Constantly, Up to 10 pounds - Constantly, Up to 25 pounds - Frequently, Up to 50 pounds - Occasionally, Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally, Exposed to electrical hazards; risk of electrical shock - Occasionally, Handles or works with potentially dangerous equipment - Occasionally, Travels to offsite locations - Occasionally
• Working Environment: Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally, Exposed to electrical hazards; risk of electrical shock - Occasionally, Handles or works with potentially dangerous equipment - Occasionally, Travels to offsite locations - Occasionally
• Pay Range: $18.00 to $21.00, depending upon qualifications, experience and other considerations permitted by law

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – We like to promote from within

Schedule

Full-time position

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – We like to promote from within