Counter Sales Representative

About the role

The Counter Sales Representative plays a crucial role in providing immediate service and product knowledge to customers. They assist in driving sales and building relationships with both new and existing customers.

Responsibilities

• Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returns
• Aid in driving electrical distribution sales for the counter business and develop new and existing customer relationships
• Stay informed and educated on product knowledge
• Inform the manager of any potentially hazardous or elevated situations regarding safety or customer satisfaction
• Aid with daily restocking, showroom maintenance, and keeping the showroom and counter clean and organized
• May be required to perform other job functions within a branch when required, including but not limited to inside sales, preparing and filling orders, receiving, stocking, staging, and shipping material, and maintaining branch equipment
• Perform other duties as assigned

Qualifications

• 2+ years of customer service, sales, or electrical distribution experience preferred
• Previous branch experience preferred
• Certification to operate forklift, hand truck, pallet jack, and other warehouse equipment preferred
• High School or GED - Required
• Knowledge of electrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities
• Familiarity with automated order entry systems & PCs running Windows-based software
• Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups
• Strong written and verbal communication skills
• Good team player
• Strong organizational skills
• Ability to work efficiently and meet tight deadlines
• Ability to type on a computer keyboard
• Great attitude
• Desire to improve electrical product knowledge

Additional Information

• Physical Demands: Sit - Frequently, Walk - Constantly, Stoop, kneel, crouch, or crawl - Constantly, Climb or balance - Occasionally, Talk, hear, taste, smell - Constantly, Up to 10 pounds - Constantly, Up to 25 pounds - Frequently, Up to 50 pounds - Occasionally, Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally, Exposed to electrical hazards; risk of electrical shock - Occasionally, Handles or works with potentially dangerous equipment - Occasionally
• Working Environment: Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally, Exposed to electrical hazards; risk of electrical shock - Occasionally, Handles or works with potentially dangerous equipment - Occasionally

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.