Counter Sales Representative

About the role

Employee's level and pay will be dependent on their level of experience, knowledge, and capabilities. The Counter Sales Representative is a resource for immediate service and product knowledge for our customers. Provides excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders. Works closely with the branch team to assist in receiving, shipping, and stocking.

Responsibilities

• Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returns
• Assist in driving electrical distribution sales for our counter business and developing new and existing customer relationships
• Assist with daily restocking, showroom maintenance, and keeping showroom and counter clean and organized
• Assist with warehouse functions as needed, including receiving, shipping, stocking, and deliveries
• Stay informed and educated on product knowledge
• Assist inside sales as needed
• Inform manager of any potentially hazard or elevated situation pertaining to safety or the satisfaction of a customer
• Perform other duties as assigned

Requirements

• Physical Demands: Sit – frequently (21% to 50%); Walk – constantly (≥51%); Use hands to finger, handle, or feel – constantly (≥51%); Stoop, kneel, crouch, or crawl – constantly (≥51%); Climb or balance – occasionally (up to 20%); Talk, hear, taste, smell – constantly (≥51%)
• Weight and Force Demands: Up to 10 pounds – constantly (≥51%); Up to 25 pounds – frequently (21% to 50%); Up to 50 pounds – occasionally (up to 20%)
• Working Environment: Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold – occasionally (up to 20%); Exposed to electrical hazards; risk of electrical shock – occasionally (up to 20%); Handles or works with potentially dangerous equipment – occasionally (up to 20%); Travels to offsite locations – occasionally (up to 20%)

Qualifications

• 2+ years of customer service,