Counter Sales Representative

About the role

The Counter Sales Representative is a resource for immediate service and product knowledge for our customers. They provide excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders. They work closely with the branch team to assist in receiving, shipping, and stocking.

Responsibilities

• Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returns
• Aid in driving electrical distribution sales for our counter business and developing new and existing customer relationships
• Aid with daily restocking, showroom maintenance, and keeping showroom and counter clean and organized
• Aid with warehouse functions as needed, including receiving, shipping, stocking, and deliveries
• Stay informed and educated on product knowledge
• Aid inside sales as needed
• Inform manager of any potentially hazard or elevated situation pertaining to safety or the satisfaction of a customer
• Perform other duties as assigned

Qualifications

• 2+ years of customer service, sales, or electrical distribution experience preferred
• Previous branch experience preferred
• High School or GED - Required
• Knowledge, Skills & Abilities:
• Electrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities preferred
• Demonstrated knowledge and experience of electrical distribution or other electrical sales environments preferred
• Familiarity with automated order entry systems & PCs running Windows-based software preferred
• Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups
• Strong written and verbal communication skills
• Good team player
• Strong organizational skills
• Ability to work efficiently and meet tight deadlines
• Ability to type on a computer keyboard
• Great attitude
• Desire to improve electrical product knowledge

Additional Information

• Physical Demands: Sit - Frequently, Walk - Constantly, Use hands to finger, handle, or feel - Constantly, Stoop, kneel, crouch, or crawl - Constantly, Climb or balance - Occasionally, Talk, hear, taste, smell - Constantly, Up to 10 pounds - Constantly, Up to 25 pounds - Frequently, Up to 50 pounds - Occasionally, Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally, Exposed to electrical hazards; risk of electrical shock - Occasionally, Handles or works with potentially dangerous equipment - Occasionally, Travels to offsite locations - Occasionally
• Working Environment: Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally, Exposed to electrical hazards; risk of electrical shock - Occasionally, Handles or works with potentially dangerous equipment - Occasionally, Travels to offsite locations - Occasionally

Pay and Benefits

The starting pay range for this position is $18.15 to $22.70, depending upon qualifications, experience, and other considerations permitted by law. Rexel USA offers a comprehensive benefits package including medical, dental, and vision insurance, life insurance, short-term and long-term disability insurance, a 401K with employer match, paid vacation and sick time, paid company holidays plus flexible personal days per year, tuition reimbursement, health & wellness programs, flexible spending accounts, HSA accounts, commuter transit benefits, additional optional insurance such as pet insurance, legal assistance, critical illness, home and auto insurance, professional training & development programs, career advancement opportunities, employee discount programs, and more. Rexel USA is an EEO/Disabled/Veterans employer.