Counter Sales Representative

About the role

Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. The Counter Sales Representative will join the Platt team in East Portland, OR, providing immediate service and product knowledge to customers while supporting branch operations.

Responsibilities

• Provide excellent customer service by assisting customers promptly and courteously with purchases, order processing, and returns
• Drive electrical distribution sales for the counter business and develop new and existing customer relationships
• Assist with daily restocking, showroom maintenance, and keeping showroom and counter clean and organized
• Support warehouse functions as needed, including receiving, shipping, stocking, and deliveries
• Stay informed and educated on product knowledge
• Assist inside sales as needed
• Inform management of any potential hazards or elevated situations pertaining to safety or customer satisfaction
• Perform other duties as assigned

Requirements

• 2+ years of customer service, sales, or electrical distribution experience preferred
• Previous branch experience preferred
• High School diploma or GED required
• Electrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities preferred
• Demonstrated knowledge and experience in electrical distribution or other electrical sales environments preferred
• Familiarity with automated order entry systems and PCs running Windows-based software preferred

Skills

• Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups
• Strong written and verbal communication skills
• Ability to work efficiently and meet tight deadlines
• Ability to type on a computer keyboard
• Great attitude and desire to improve electrical product knowledge
• Strong organizational skills and ability to work productively as a member of a team

Physical Demands

• Sit: Remain in a stationary position — Frequently (21%–50%)
• Walk: Move about inside/outside office or work location — Constantly (at least 51%)
• Use hands to finger, handle, or feel: Operate a computer and other office machinery — Constantly (at least 51%)
• Stoop, kneel, crouch, or crawl: Crouch down to stock shelves, pick up boxes, or maintain computers — Constantly (at least 51%)
• Climb or balance: Ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment — Occasionally (up to 20%)
• Talk, hear, taste, smell: Use senses to communicate with co-workers and clients and detect hazardous conditions — Constantly (at least 51%)
• Lift up to 10 pounds — Constantly (at least 51%)
• Lift up to 25 pounds — Frequently (21%–50%)
• Lift up to 50 pounds — Occasionally (up to 20%)

Working Environment

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold — Occasionally (up to 20%)
• Exposed to electrical hazards; risk of electrical shock — Occasionally (up to 20%)
• Handles or works with potentially dangerous equipment — Occasionally (up to 20%)
• Travels to offsite locations — Occasionally (up to 20%)

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities — promotion from within encouraged