Counter Sales Representative

Description Counter Sales Representative Total Tool, a NEFCO company, is an industry leader providing tools, equipment, rentals, repairs, and custom solutions to keep job sites running safely and efficiently. We are proud to join the NEFCO family, expanding our capabilities and continuing to provide exceptional service across the country. With 70+ locations nationwide, continued branch openings, and significant investment in our people and operations, NEFCO is growing faster than ever and creating outstanding opportunities for motivated people who want to grow with us. In 2025, NEFCO was officially certified as a Great Place to Work®, a recognition driven entirely by our employees. We are proud of what we have built and even more excited about where we are going. What You Will Do As a Counter Sales Representative for Total Tool, you’ll be on the front lines of our retail sales operation—helping customers, solving problems, and setting the stage for future growth in sales. This role is ideal for someone looking to build a long-term career in a customer-driven, fast-paced industry. Responsibilities include, but are not limited to: Build and maintain exceptional relationships with all customers, primarily in the electrical, mechanical and construction industryProvide each customer with knowledgeable and excellent service both in person and over the phoneProcess quotes and orders for customersWork in coordination with Outside Sales to streamline the customer experienceEngage in ongoing training sessions, staying up to date on new and current products, services, and industry trends Schedule Monday-Friday, 7am-4pm or 8am-5pm. What You Will Need To Succeed You bring the customer service skills and can-do attitude, we’ll teach you the industry and product knowledge! Minimum of 2 years of previous customer service experienceA desire to grow your career with an industry-leading companyHighly MotivatedDetail-orientedAbility to thrive in a team environmentStrong computer skills and ability to learn new software Benefits We care about our people. That’s why we offer a competitive benefits package designed to support your health, well-being, and future: Paid Time Off (PTO)Eight (8) holidays off – PAID!Medical, dental, and vision insuranceHealth Savings Account and 401(k) with employer matchCompany-paid life and short-term disability insuranceVoluntary life insurance optionsPaid Parental Leave OptionsVoluntary Critical Illness, Accident, and Hospital Indemnity coverageContinued professional development opportunitiesSafety Shoe Reimbursement Requirements Physical Requirements: Ability to stand on a hard surface for extended periods of timeAbility to lift 50lbs on a daily basisThe physical requirements listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Ready to grow your career while making a difference? Apply today and join a team that supports your success!