Counter Sales Representative

About the role

A career at Crawford Electric Supply is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Crawford Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here.

We operate throughout the southeast region of the United States, and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe. Being “Powered by Difference” means we respect and value diverse perspectives. Crawford Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

Responsibilities

• Determines type of merchandise desired by becoming familiar with products sold and utilizing vendor catalogs and other reference materials.
• Utilizes Eclipse program for pricing structure and order entry.
• Prepares cash or charge sales tickets with required ID and processing information in a timely manner.
• Follows up with all specific record keeping requirements.
• Estimates date of delivery based on knowledge of company delivery schedule.
• Pulls and loads customer materials as necessary.
• Handles difficulties with customers and coworkers with diplomacy and seeks assistance from management when needed.
• Resolves customer order problems and complaints promptly.
• Describes/demonstrates products using samples or catalogs showing features and benefits.
• Sells and promotes branch and company-wide special promotions as directed.

Qualifications

• Effective interpersonal communication skills.
• Ability to perform math functions associated with the job such as addition, subtraction, multiplication and division in all units of measure, using whole numbers, common fractions and metric scales.
• Ability to calculate amounts such as discounts, interest and commissions.
• Ability to read and interpret documents such as safety rules, technical or general business publications.
• Basic computer skills including Microsoft Office products
• Basic electrical product knowledge.
• Six months or more of related experience.
• High school diploma or equivalent.
• Manual dexterity for handling small parts.
• Ability to lift up to 30 pounds.

Benefits

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)