Counter Sales Representative

About the role

We are hiring a Counter Sales Representative in Dallas, TX. This position is open and requires Monday - Friday, no weekend work!

Responsibilities

• Partner with customers to provide industrial, medical, and specialty gases, welding equipment, and other essential supplies.
• Advising customers on the tools, hardware, and materials needed to complete their projects.
• Demonstrating equipment use and sharing insights on product quality to help customers pioneer new solutions.
• Ensuring adherence to company policies including safety and the use of personal protective equipment.
• Providing excellent customer service to both internal and external partners.
• Aiding in the accurate completion of required paperwork, including coding, costing, and pricing.
• Identifying the best tools and procedures for customers' specific tasks and demonstrating equipment use to build customer confidence.
• Managing order entry and processing transactions; assisting with deposit reconciliation.
• Coordinating with customers and team members to provide helpful information on costs and delivery; implementing an outgoing call strategy.
• Cooking up merchandise transfers between locations to meet customer needs.
• Maintaining a positive work atmosphere by acting and communicating in a supportive manner.
• Stocking shelves and maintaining welcoming showroom displays.
• Coordinating cylinder movement and pallet organization.

Requirements

• High School Diploma or equivalent required.
• Minimum of 2+ years of experience in product, warehouse, or sales environments (equivalent combination of education and unique life experience is also considered).
• Excellent customer service skills and the ability to thrive in a fast-paced setting.
• Experience in industrial retail, inside sales, or inventory control is a plus.
• Attention to detail in handling transactions.
• Availability for occasional overtime when the team needs extra support.
• Ability to operate in a drug-free workplace.

Qualifications

• HS Diploma or equivalent required.
• Minimum of 2+ years of experience in product, warehouse, or sales environments (we also value an equivalent combination of education and unique life experience).
• Excellent customer service skills and the ability to thrive in a fast-paced setting.
• Experience in industrial retail, inside sales, or inventory control is a plus.
• Attention to detail in handling transactions.
• Availability for occasional overtime when the team needs extra support.
• Ability to operate in a drug-free workplace.

Skills

• A background in gas, welding, or safety supplies is a wonderful asset.
• Familiarity with SAP, Google, or MS Office Applications.
• A detailed understanding of SAP and PROS functionalities.
• The ability to communicate clearly and warmly with a wide variety of people from different backgrounds.

Benefits

• Comprehensive Family Benefits: Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Support for Parents: 14-week paid child birth benefit.
• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early Access: Benefits start after just 30 days of employment.

Pay

Competitive compensation with a full benefits package including medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Schedule

Monday - Friday, no weekend work!