Counter Sales Representative

About the role

The Counter Sales Associate (CSA) provides individual support services for all phases of the order fulfillment process to Airgas customers primarily over the telephone both locally and for remote locations in a region. The CSA promotes long-term customer relationships and provides superior customer service through support to include sales, order entry, negotiation of pricing, master file maintenance, and problem resolution, expediting and product research with vendors and coordination with internal departments including field sales.

Responsibilities

• Solicits sales from walk-in and telephone call-in customers assisting customers with identification of product needs and locating merchandise.
• Accurately completes and files all required paperwork on a timely basis.
• Drafts sales & quote data into the computer and researches information for customers using the computer system.
• Receives payment for merchandise or services sold and enters sale into the computer.
• Responsible for payments received and adhering to all administrative and accounting related procedures.
• Wraps and bags purchases and helps customers load merchandise into their vehicles.
• Provides warehouse support for shipping & receiving, inventory stocking, cleaning, labeling, or other tasks.
• Restocks store merchandise as needed.
• Arranges stock on shelves or racks in sales area and keeps merchandise in order.
• Marks or tickets merchandise.
• Follows all safety procedures.
• Uses established safety procedures for cylinder handling during exchanges and storage of cylinders.

Requirements

Required Qualifications:

• HS Diploma or equivalent required.
• Intermediate knowledge of Google and/or MS Office Applications.
• Excellent customer service skills.
• Reliable transportation, current driver's license, minimum liability insurance as required by state of vehicle registration.
• Ability to work independently and under some pressure to meet deadlines.
• Lives by Airgas safety programs, OSHA, and all related rules, regulations, procedures which are applicable to this position's responsibilities.

Preferred Qualifications

• Minimum of 2 years of previous product, warehouse and/or sales related experience and/or training (or equivalent combination of education and experience).
• Strong background in gas, welding and safety supply industry with retail experience, a plus.

Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.

Our Commitment to Diversity

At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic.

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare.

Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment.

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