Counter Sales

About the role

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. White Cap is hiring immediately for a Counter Sales Associate! Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies our nation’s largest construction projects, including stadiums, roads, bridges, highways, residential housing and more. We are hiring immediately for a Counter Sales Associate!

Benefits

• Medical, Dental, Vision
• 401(k) with company match
• Tuition reimbursement
• Generous time off package including paid maternity, parental leave, sick time, and vacation time
• Stability: Since 2020, White Cap has doubled in size and continues to grow
• Unlimited career potential: stable and growing company offering unlimited career potential
• Certified as a Great Place to Work
• Inclusive culture: Work in a place that values and celebrates who you are

Responsibilities

• Demonstrates exceptional customer service to walk‑in, phone, and will‑call customers
• Processes orders, quotes prices, enters orders into the system and provides order information to customers
• Pulls orders as required
• Communicates product features, benefits, and warranty policy information to customers
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems)
• Upsells by identifying related products, add‑on extensions, and informing customers of product promotions
• Performs other duties as assigned

Qualifications

• Demonstrated success providing excellent customer service
• Experience with sales order computer software, preferably Oracle
• Knowledge of construction and industrial products
• Spanish language proficiency

Pay

For Virginia Job Seekers: Pay Range $18.60‑$25.00 Hourly. Virginia law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity and other factors.