Counter Sales

Riverhead Building Supply is a large corporate industry leader in building supplies, employing over 800 people across Long Island, Connecticut, Rhode Island, and Massachusetts.

About the role

Great opportunity to use your customer service skills and knowledge of millwork and building supplies to assist customers in selecting materials, setting up deliveries, and obtaining quotes/lead times.

Responsibilities

• Assist customers with product selection and purchases.
• Provide exceptional service in person and over the phone.
• Process sales transactions and customer orders using the ERP system.
• Coordinate deliveries and communicate estimated arrival times.
• Obtain quotes and lead times from manufacturers and vendors.
• Manage order inquiries and resolve customer issues.
• Build strong relationships with customers, vendors, and suppliers.
• Maintain accurate sales and order records.

Requirements

• Well spoken with a professional appearance.
• Familiarity with building supplies.
• Experience in sales of building materials and millwork preferred.
• Experience with CSD and CRM is a plus.
• Strong mathematical, language, computer, and email skills.
• Organizational and multi-tasking skills are essential.
• Some weekend availability required.

We are willing to train motivated candidates with strong customer service skills and transferable experience.

Benefits

• Amazing people to work with that help you succeed.
• Work/life balance with a culture of kindness and respect.
• Company-hosted family events.
• Rewarding careers with supportive management.
• Participation in philanthropic activities in the community.
• Professional development with on-site and virtual training.
• Stability from a long history of success and growth.
• Superior benefits including:
  • 401K
  • Medical, dental, and prescription coverage
  • Long-term disability and life insurance
  • Ancillary benefits
  • Flexible spending accounts
  • Employee discounts
• Opportunity to grow your career and move up the ladder.

Pay

For compliance purposes for NYS transparency, the expected salary range is $20.00–$25.00 per hour. Compensation will be based on experience and other factors permitted by law.

Core Values

We are committed to a culture that reflects our values. All team members are expected to model these in every interaction:

• Championing Customer Needs – Prioritize customer satisfaction and service excellence.
• Acting with Honesty and Integrity – Do the right thing, always.
• Following Policies and Procedures – Ensure compliance and consistency.
• Working Safely – Promote a safe and healthy work environment.
• Teamwork – Collaborate, support, and treat others with respect.