Counter Sales

For more than 75 years, George T. Sanders Company has been a trusted, family-owned leader in the plumbing, heating, and HVAC industry. As one of the largest privately owned wholesale distributors in Colorado, we are committed to providing exceptional products, outstanding customer service, and building lasting relationships with our customers and communities. With 19 locations throughout Colorado, one in Wyoming, and showrooms in Wheat Ridge, Berthoud, and Greeley, we support both residential and commercial projects of every size. Our people are the foundation of our success, and we value teamwork, integrity, and a commitment to excellence.

About the role

The George T. Sanders team is seeking a Counter Sales Representative for our Silverthorne location. In this role, you will be the first point of contact for trade and retail customers, providing excellent service, recommending plumbing and heating products, and offering practical advice and troubleshooting support.

Responsibilities

• Perform all sales and operational functions at the sales counter, including order processing, product application, pricing, and order fulfillment.
• Provide prompt, friendly, and professional service by assisting customers with product selection, sales, technical questions, and product information.
• Handle customer phone orders and respond to product, pricing, and general inquiries.
• Process customer orders, returns, and all required paperwork accurately and efficiently.
• Assist customers and sales associates by accurately pulling and preparing customer orders.
• Utilize cross-reference materials and technical manuals to identify products and recommend appropriate solutions.
• Maintain a clean, organized, and professional showroom, sales counter, customer areas, and restrooms.
• Work collaboratively in a team environment to build and maintain positive relationships with repeat plumbing and HVAC customers.
• During peak business periods, assist as an order runner with a primary focus on pulling and fulfilling customer orders.
• Assist with branch and warehouse operations by performing administrative tasks, preparing cash reports, organizing daily invoices, loading and unloading materials, fulfilling customer orders, maintaining inventory accuracy, and keeping the warehouse clean, safe, and organized.

Requirements

• High School diploma or equivalent
• Basic reading, writing, and arithmetic skills
• Excellent verbal and written communication skills and the ability to type
• Strong customer service skills
• Computer skills
• Experience in trades a plus

Working Conditions

• Work in both retail and warehouse environments.
• Interact with customers, vendors, and team members throughout the day.
• Stand for extended periods and perform frequent bending, reaching, and lifting.
• Lift and move materials weighing up to 50 lbs.
• Load and unload materials, pull orders, and assist with warehouse operations.
• Operate a forklift (where certified and authorized).
• Perform additional physical and operational duties as required to support branch and warehouse operations.

Schedule

Full-time, non-exempt position. Monday – Friday, 8 hours per day at the Silverthorne location.

Benefits

• 401(k) matching
• Profit-sharing
• Health insurance
• Vision insurance
• Dental insurance
• Short-term disability
• Paid time off
• Employee discount

Pay

$22.00 per hour