Counter Sales Associate - Electrical

About the role

DSG is seeking an Electrical Counter Sales Associate in our South Sioux City, NE location. In this full time, hourly position, work is typically performed between the hours of 7am and 4pm, Monday through Friday, but may vary on occasion according to business needs.

Responsibilities

• Serve as the primary facilitator for customer orders made at the City Desk
• Aid customers in a professional manner with product inquiries
• Write (and occasionally fill) orders accurately and in a timely manner
• Generate customer quotations and follow up as necessary
• Provide trouble-shooting and technical support
• Work with other sales team members to resolve customer service issues
• Restock the counter area according to product brand and location
• Maintain a clean and appealing counter display area
• Identify and encourage the sale of additional products as applicable
• Perform other duties as assigned

Requirements

• Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of electrical products
• Excellent relationship building skills
• Outstanding interpersonal, customer service and communication skills across a variety of settings (in-person, phone, and email)
• Strong attention to detail, paired with the ability to multi-task
• A knack for active listening to determine customer needs
• Superior problem solving, project management, and analytical skills
• A high proficiency with computers – experience in Eclipse or other ERP systems preferred

Qualifications

• The ability to plan, prioritize and organize work effectively

Skills

• Product and technical knowledge
• Relationship building skills
• Interpersonal, customer service and communication skills
• Attention to detail
• Problem solving and analytical skills
• Computer proficiency

Benefits

• Built for You: We are 100% employee owned, offering personal and professional development opportunities and unlimited growth potential
• Competitive compensation packages
• Generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances
• Comprehensive benefits package, including medical, dental, and vision
• Multiple retirement savings opportunities, including a 401(k) with employer match and ESOP
• Discount on all DSG-supplied products
• Paid volunteer hours in addition to PTO

Pay

Starting pay is commensurate with experience and potential.

Schedule

Work is typically performed between the hours of 7am and 4pm, Monday through Friday, but may vary on occasion according to business needs.