Counter Sales Associate
About the role
A_ Counter Sales Associate _at White Cap…
Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
Processes orders, quotes prices, enters orders into the system and provides order information to customers.
Pulls orders as required.
Communicates product features, benefits, and warranty policy information to customers.
Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)
Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
Performs other duties as assigned.
Responsibilities
- Processes orders, quotes prices, enters orders into the system and provides order information to customers.
- Pulls orders as required.
- Communicates product features, benefits, and warranty policy information to customers.
- Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)
- Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
- Performs other duties as assigned.
Requirements
Preferred Qualifications
Demonstrated success providing excellent customer service.
Experience with sales order computer software, preferably Oracle.
Knowledge of construction and industrial products.
Spanish language proficiency.
Benefits
- Comprehensive wellness and financial benefits: Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!
- Relax and recharge: Generous time off package, including paid maternity, parental leave, sick time, and vacation time.
- Stability: Company has doubled in size since 2020 and continues to grow.
- Unlimited career potential: Stable and growing company offering unlimited career potential.
- Loves where you work: Certified as a Great Place to Work.
- Inclusive culture: Celebrates diversity and values all employees.
Pay
TBD
Schedule
TBD