Counter Sales Associate
About the role
A_ Counter Sales Associate _at White Cap… Demonstrates exceptional customer service to our walk-in, phone, and will call customers. Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required. Communicates product features, benefits, and warranty policy information to customers. Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.) Upsells by identifying related products, add-on extensions, and informing customers of product promotions. Performs other duties as assigned.
Responsibilities
- Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
- Processes orders, quotes prices, enters orders into the system and provides order information to customers.
- Pulls orders as required.
- Communicates product features, benefits, and warranty policy information to customers.
- Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)
- Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
- Performs other duties as assigned.
Requirements
- Demonstrated success providing excellent customer service.
- Experience with sales order computer software, preferably Oracle.
- Knowledge of construction and industrial products.
- Spanish language proficiency.
Qualifications
High school diploma or equivalent. High school diploma or equivalent.
Skills
- Excellent customer service skills.
- Knowledge of construction and industrial products.
- Ability to communicate effectively with customers.
- Strong organizational and problem-solving skills.
- Ability to learn and apply new products and services.
Benefits
Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!
Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.
Stability: Since 2020, White Cap has doubled in size and continues to grow.
Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.
Love where you work: White Cap has been certified as a Great Place to Work .
Pay
Pay Range $20.00-$26.50 Hourly
Schedule
On-Site
Contact
To apply, visit White Cap Jobs (https://whitecap.jobs/).
Functional Area
Sales
Work Type
On-Site
Recruiter
Ariana, Melissa
Req ID
WCJR-032568