Counter Sales Associate

Job Summary

Responsible for managing counter sales and customer relations.

Major Tasks, Responsibilities And Key Accountabilities

• Orders products, arranges delivery, contacts customers regarding delivery and updates customers on order status.
• Takes special orders and keeps customers updated on progress.
• Acts as liaison between warehouse supervisor and customers.
• Sure purchase orders are completed.
• Pulls orders as required.
• Answers telephones and ensures counters are properly stocked.

Career Level Dimensions

Typical Training/Experience
HS Diploma or GED strongly preferred.
0-2 years of experience in area of responsibility.

Problem Complexity

Selects correct processes from clearly prescribed rules, past practices, or instruction.
Seeks advice and guidance on non-routine or problem areas from supervisor.
Deviations from the norm are cleared by the supervisor.

Autonomy

Under close supervision, exercises limited latitude/independent judgment.
Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.

Environmental Job Requirements

• Located in a comfortable indoor area.
• Any unpleasant conditions would be infrequent and not objectionable.
• Typically requires overnight travel less than 10% of the time.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about.
• On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications

• Demonstrated success providing excellent customer service.
• Strong verbal communication skills.
• Experience using sales order computer software.
• Knowledge of Core & Main construction and industrial products.

Core & Main is an Equal Employment Opportunity employer.