Counter Sales Associate

About the role

We are hiring a Counter Sales Associate in Gaylord, MI. This position requires a strong background in product, warehouse, or sales environments, with a minimum of 2+ years of relevant experience. We value candidates with a background in gas, welding, or safety supplies, as well as those familiar with SAP, Google, or MS Office applications.

Responsibilities

• Serve as a trusted guide, advising customers on the tools, hardware, and materials needed for their projects.
• Demonstrate equipment use to build customer confidence and share insights on product quality.
• Manage order entry and processes, assist with deposit reconciliation, and coordinate with customers and team members.
• Contribute to an outgoing call strategy to support the continued growth and success of the branch.
• Coordinate the transfer of merchandise between locations to meet customer needs.
• Stock shelves and maintain welcoming showroom displays to provide an excellent customer experience.
• Partners with customers to identify the best tools and procedures for their specific tasks.
• Ensure all required paperwork is accurately completed, including coding, costing, and pricing.
• Adhere to company policies including safety and the use of personal protective equipment to ensure a secure environment for everyone.
• Provide excellent customer service to both internal and external partners, fostering understanding and long-term relationships.
• Operate in a drug-free workplace and be available for occasional overtime when needed.

Requirements

Required Qualifications:

• HS Diploma or equivalent required.
• Minimum of 2+ years of experience in product, warehouse, or sales environments (equivalent combination of education and unique life experience may also be considered).
• Excellent customer service skills and the ability to thrive in a fast-paced setting.
• Experience in industrial retail, inside sales, or inventory control is a plus.
• Attention to detail in handling transactions.
• Availability for occasional overtime when the team needs extra support.
• Must be able to operate in a drug-free workplace.

Qualifications

Preferred Qualifications:

• A background in gas, welding, or safety supplies.
• Familiarity with SAP, Google, or MS Office Applications.
• A detailed understanding of SAP and PROS functionalities.
• The ability to communicate clearly and warmly with a wide variety of people from different backgrounds.

Benefits

Comprehensive Family Benefits:

• Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Support for Parents: 14-week paid child birth benefit.
• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early Access: Benefits start after 30 days of employment.

Company Culture

At Airgas, we embrace diversity and inclusivity. We are committed to building a workplace that respects and values the unique perspectives of our employees, customers, patients, community stakeholders, and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of our 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability, and innovation. Airgas associates are empowered to share ideas, take initiative, and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies, and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.

Equal Employment Opportunity

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment.

California Privacy Notice

This notice applies to California residents. Airgas complies with applicable state and federal laws regarding the collection, use, and disclosure of personal information. For more information, please refer to our full privacy policy.