Counter Manager- Macy's Manhasset

About the role

At Pandora, we give a voice to millions of people's loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Responsibilities

• Drive and exceed counter sales goals, focusing on comp sales and transaction targets.
• Foster an engaging sales environment emphasizing exceptional fan experiences to build loyalty and repeat business.
• Train, coach, and inspire Part-Time Sales Associates and Part-Time Sales Leads, emphasizing advanced sales techniques, product knowledge, and Pandora’s brand standards.
• Audit displays and product positioning to maximize visual appeal and promotional impact.
• Maintain strict adherence to all Pandora and Macy’s operational, security, POS, and loss prevention policies and procedures.
• Manage weekly scheduling to optimize staffing coverage during peak selling periods, ensuring an exceptional fan experience and operational effectiveness.
• Support the District Sales Manager (DSM) with hiring needs by identifying high-quality talent for the store team.

Requirements

Minimum of 3 years’ experience as a Sales Lead, Assistant Manager, or equivalent supervisory role in a fast-paced retail environment, ideally within fashion, luxury, or jewelry retail.

Developed a sense of Care in communication skills both written and verbal.

Knowledge of Microsoft Office 365 Suite, KWI, POS systems, and applicant tracking systems.

Qualifications

Passionate about delivering exceptional service, creating meaningful experiences, and driving remarkable sales results.

Ability to motivate and develop your team through focused sales coaching and brand standards training.

Skills

Business acumen is sharper than a diamond, coupled with analytical thinking that can show and Deliver positive results.

Talent magnet, skilled in recruiting, retaining, and developing exceptional teams.

Succession planning and internal mobility.

Benefits

• Robust compensation package including base + bonus’s
• 401K plan to help secure your financial future
• Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D
• anniversary gift cards and product discounts!

Pay

Hourly Rate : 23hr to 26hr

Schedule

A flexible work schedule that includes nights, weekends, and holidays is all part of the excitement.

This can include standing for extended periods.

About Pandora

Pandora designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021. Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.

About Pandora NAM

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores. Today, the USA is Pandora’s single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.