Counter Manager (Full Time) Bloomingdales Tysons #14 - Charlotte Tilbury

Main Duties and Responsibilities

• Drive financial results in store to meet and exceed plan, including Average Unit Sales (AUS) and Items Per Transaction (IPT).
• Communicate and manage agreed goals with the staff.
• Lead by example on personal KPI goals.
• Anticipate staffing needs and source and select talent to deliver business objectives.
• Determine individual and team sales targets to meet and exceed plan.
• Analyze business performance and proactively plan strategy within day to day business and events.
• Promote the Tilbury Touch to the team and customers.
• Create and maintain an atmosphere of open and positive communication, professionalism, and creativity.
• Recognize and celebrate great performance.
• Ensure the counter is 'customer ready' from open to close of business.
• Maintain the required inventory levels and accurate stock files.
• Control store expenses within budget guidelines.
• Implement visual merchandising, new launch displays, and collateral placement as directed by the marketing team.
• Maintain technology on counter.
• Raise operational issues for resolution in a timely manner.
• Establish and develop a cooperative and mutually respectful relationship with the store retail operations team.
• Proactively suggest win-win opportunities to drive sales within store.
• Schedule team to optimize coverage according to customer flow.
• Maintain excellent counter hygiene standards.
• Maintain the store standards and policies at all times.