Count Team Clerk

About the role

The Count Team Clerk is responsible for actively participating in the operation of the Count Team. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives.

Responsibilities

• Perform the collection and count of hard and soft drop for slot machines with the focus on accuracy.
• Accurately count table drop and reconcile paperwork to the system reports for table transactions.
• Report any discrepancies to the Income Audit Department.
• Responsible for operating cash counting equipment.
• Complete all necessary paperwork.
• Comply with all cash handling procedures and the Internal Controls specific to the Count Room.
• Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy.
• Understand and comply with all information security policies and procedures at all times.
• Provide exceptional customer service to all patrons and communicates in a pleasant, friendly and professional manner at all times.
• Maintain a professional work environment with supervisors, managers and staff.
• Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
• Must complete all required SGC Training programs within nine (9) months from commencement of employment.
• Attend all necessary meetings.

Qualifications

• Must be 18 years of age or older upon employment.
• High school diploma or equivalent required.
• Previous cash handling experience as asset.
• Adept with mechanical devices is an asset.

Skills

• Must possess excellent communication skills.
• Ability to write routine correspondence and to speak effectively to the public, employees and customers.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Must have the ability to deal effectively and interact well with the customers and employees.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Demonstrated accuracy and able to maintain a high level of accountability.

Physical requirements and work environment

• The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud.
• Must be able to work in an environment where smoking is permitted.
• Must be able to stand, walk, and move through all areas of the casino.
• Continuously bend/stoop, squat, balance, kneel, lift, and push/pull.
• Continuously carry up to ten (10) pounds, and lift up to twenty-four (24) pounds.
• Occasionally climb heights and reach above shoulder level.
• Frequently carry twenty-four (24) pounds and lift up to fifty (50) pounds.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.

Pay

Starting Rate $16.00. Compensation is negotiable based on experience and education.

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