Counselor/Therapist (Crisis Worker)

About the role

Area of Focus: Behavioral Health. Program(s): Crisis Response and Intervention Services program (590) - The Crisis Response and Intervention Services, which are available 24/7, help people of all ages deal with immediate stressors, minimize the negative effects of physical or mental health challenges, and cope with a loss of functioning in any area of life.

Responsibilities

• Crisis response on a call-in basis, primarily nights and weekends with some days. Must accept at least one crisis call per month to maintain call-in status.
• Provides crisis intervention to stabilize consumers condition by utilizing short-term crisis intervention techniques and referrals to other support services.
• Utilizes approved screening and assessment tools to evaluate the level of risk for individuals presenting in mental health crisis and makes informed recommendations to the on-call QMHP regarding needed level of care.
• Collaborate with emergency services, law enforcement, and medical professionals to ensure a seamless and integrated response to crisis situations.
• Develops safety plans collaboratively with clients to leverage natural supports, ensure ongoing support, address environmental safety, and facilitate access to necessary resources.
• Facilitates communication externally and across agency staff/applicable programs to ensure continuity of care for individuals presenting in crisis services.
• Maintains networking and referral contacts with other human service providers both internally and externally.
• Completes all required forms and documentation in a timely and efficient manner.
• Demonstrates active involvement in team/program meetings and supervision with direct supervisor.
• Records and documents consumer treatment by following established policies and procedures.
• Ability to screen, assess and provide interventions for consumers that are exhibiting symptoms of trauma.
• Follows agency policy and procedure for all reports of abuse and neglect or suspected abuse and neglect.