Counselor Technician Supervisor

About the role

Join ReDiscover’s Coed Department and be part of a mission-driven organization that’s been transforming lives for over 50 years. As a non-profit community mental health center serving southeastern Jackson County, Missouri, we’re passionate about helping individuals impacted by mental illness or substance use find hope, support, and healing.

Responsibilities

• Direct supervisory responsibilities including supervision of assigned department staff based upon the needs of the department. This includes ongoing follow-up, coaching and professional development as required.
• Captures and coordinates the scheduling of our twenty-four (24) hour residential sites to ensure shift coverage; including working scheduled shifts that do not have coverage.
• Participates actively in the assigned employees’ lifecycle, including the hiring, on-boarding, training and all other functions to foster and support employee success with ReDiscover.
• Follows all the direct care guidelines and agency policies.
• Demonstrate culturally competent respect for all clients, guests and staff through verbal and non-verbal behaviors and assists them as needed.
• Safeguards Protected Health Information (written and electronically) and maintains confidentiality. This may include providing written documentation, scanning and/or uploading records into the Electronic Medical Record (EMR) system. This may also include requesting and/or releasing client information or medical records.

Requirements

• Availability to work a full-time schedule (40 hours a week) 7:00-3:30, M-F
• High School Diploma or GED
• Bachelor’s Degree in Psychology, Social Work or Counseling preferred
• At least two (2) years experience in direct service provision in a mental health setting
• Excellent customer service skills with a recovery focus
• Strong written, oral and interpersonal communication skills
• Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as the use of email