Counselor-CIT-(A-CCS)

About the role

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Counselor-CIT to join our Adult Community Crisis Stabilization (A-CCS) team and help advance our mission of empowering people to live healthier, more fulfilling lives. Our core values—Humanity, Empowerment, Accountability, Respect, and Teamwork—guide how we lead, serve, and support one another.

Responsibilities

• Implement appropriate treatment and referral responses using the least restrictive alternatives, based on clinical assessment.
• Identify, assist, support, and communicate the needs of individuals served, including mental status, social functioning, and level of risk, contributing to tools such as the IAP, comprehensive assessment, Safety Plan, and Arizona Matrix.
• Interact with significant others and area providers to develop a comprehensive understanding of individuals' current situations.
• Complete necessary documentation clearly and in a timely manner, including intake packets, collateral, DAP and progress notes, aftercare plans, and discharge summaries.
• Facilitate activity and/or psycho-educational groups for individuals served each shift.
• Perform services necessary to meet program goals and support the daily needs and comfort of individuals.
• Provide staffing according to minimum safety standards at all times, including hourly safety checks.
• Consult with and inform supervisors regarding behavioral challenges, treatment, safety, and discharge planning.

Requirements

• High School Diploma or GED required; Bachelor's Degree or equivalent experience in a behavioral health setting preferred.
• One year of experience in the human services field, preferably in a behavioral health setting, preferred.
• Bilingual Spanish language skills preferred.
• Knowledge of and high motivation to work with the behavioral health population.
• Excellent organizational skills.
• Ability to relate and establish rapport with individuals, families, and collateral providers.
• Ability to work as a team member and follow through on assigned tasks.
• Good interviewing, observation, and documentation skills.
• Strong verbal and written communication skills.

Benefits

• Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

Pay

Pay Range: $21.50-$24.00