Cosmetology Lab & Administrative Specialist II

Pay grade level: 12

Compensation: $44,267 - $60,867

About the Role

Kansas City Kansas Community College (KCKCC) is seeking a skilled professional to support both the instructional lab environment and administrative operations of the Cosmetology program. This position provides high-quality, learner-centered lab assistance while coordinating departmental operations, customer service functions, and daily administrative activities in alignment with the college’s mission, vision, and strategic plan.

Responsibilities

Instructional Lab & Student Support

• Collaborate with program instructors to coordinate daily lab activities and ensure proper lab setup and cleanup.
• Provide technical guidance in cosmetology-related tasks including esthetics, hair cutting, coloring, and related services.
• Observe, document, and report student performance of assigned tasks.
• Supervise students in classroom, lab, and off-site environments.
• Enforce safety practices and ensure compliance with required pollution prevention procedures.
• Maintain control and accountability of program tools, equipment, and materials.
• Monitor equipment condition and coordinate repairs, replacements, and upgrades.
• Maintain accurate inventory and assist with ordering supplies in collaboration with faculty.
• Enforce all institutional rules, regulations, and external compliance requirements.
• Assist with organizing cosmetology program projects, ensuring deadlines and quality standards are met.
• Transport students for field trips and program-related activities in accordance with college policies.
• Participate in professional development activities.

Administrative & Operational Support

• Serve as the primary point of contact by greeting and directing students, faculty, guests, and visitors.
• Answer and route phone calls; provide accurate program and college information.
• Schedule client service appointments for cosmetology services.
• Receive, record, and process customer payments; balance cash drawer and prepare deposits.
• Perform clerical duties including filing, copying, faxing, and data entry.
• Coordinate receipt and distribution of mail and packages.
• Order, receive, stock, and distribute office and cosmetology supplies.
• Maintain departmental records, purchase tracking, and supply documentation.
• Provide general administrative support to the Associate Dean and program faculty.
• Manage multiple projects, deadlines, and operational priorities effectively.
• Other duties as assigned by the appropriate supervisor.

Requirements

Knowledge, Skills, And Abilities

• Ability to train and support diverse learners in a hands-on environment.
• Strong written, verbal, and interpersonal communication skills.
• High level of organization and attention to detail.
• Ability to manage multiple responsibilities and deadlines simultaneously.
• Strong customer service and stakeholder engagement skills.
• Ability to work independently and collaboratively with faculty, staff, and industry partners.
• Proficiency in Microsoft 365 applications (Word, Excel, PowerPoint, Outlook) and salon management/reception software.
• Knowledge of current cosmetology industry practices and technologies.
• Ability to maintain professionalism and build relationships across all levels of the organization.

Minimum Qualifications

• High School Diploma or GED equivalent.
• Current Cosmetology License.
• Kansas Cosmetology Instructor License.
• Minimum of three (3) years of cosmetology industry experience or closely related field.
• Minimum of three (3) years of experience in office management, administrative coordination, or similar functions.
• Relevant industry credentials.

Preferred Qualifications

• Associate degree or higher in Cosmetology or a closely related field.
• Four (4) or more years of cosmetology or related industry experience.
• Training or instructional experience.
• Experience in customer service and front-desk operations.
• Experience with learner-centered pedagogy.

Working Conditions

In performing the duties of this job, the employee is regularly required to stand, talk, hear, walk, and sit. Occasionally, the employee may need to push or lift items. Reasonable accommodation can be provided to assist individuals with disabilities in performing the essential functions of the role.

Schedule

40 hours per week during regular hours, Monday – Friday, 7:30 am – 4:00 pm. Must be able to work a variable schedule/hour to meet operational needs. May require evening and weekend hours.