Cosmetic Reconditioning Associate

CarMax, the nation’s largest retailer of used cars, is rethinking the way people buy cars. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day.

About the role

As a Cosmetic Reconditioning Associate II at CarMax, you’ll play a vital role in delivering best-in-class vehicles to our customers. You will perform cosmetic inspections, final quality checks, and advanced reconditioning tasks such as paint touch-up, wet sanding, and buffing. Your work ensures every CarMax vehicle meets our high standards for quality and appearance, helping customers feel confident in their purchase.

Responsibilities

• Execute standardized cosmetic reconditioning processes at an established pace to maintain efficiency and quality.
• Perform advanced cosmetic repairs including paint touch-up, wet sanding, and buffing to restore vehicles to CarMax standards.
• Complete cosmetic and final quality inspections to ensure vehicles meet customer-ready standards.
• Identify defects and determine the best repair methods for optimal results.
• Support auction preparation and assist with vehicle movement on and off the lot.
• Deliver exceptional customer service and collaborate with team members to achieve goals.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Requirements

• Completion of all CarMax training programs, including online and hands-on modules.
• Ability to read, interpret, and record data accurately for inventory and quality control.
• Skilled in performing multiple tasks in a fast-paced environment while maintaining attention to detail.
• Capable of lifting up to 50 lbs and performing manual tasks for extended periods.
• Strong communication skills for interacting with customers and team members.
• Willingness to work in indoor and outdoor conditions, including inclement weather.

Pay

The hourly rate for this position is $18.18 - $19.20.

Benefits

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time:

• Full-time Hourly or Commission/Incentive Eligible Associates:
  • Earn up to 48 hours of sick time per year, accrued on a per pay period basis.
  • Earn between 80 hours and 200 hours of vacation time per year after a 90-day waiting period, depending on years of continuous service.
  • 8 hours of pay for each of 6 paid scheduled holidays per year, plus 1 floating holiday. If an Associate works on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
• Full-time Salaried Associates:
  • Entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc., subject to manager approval.

For more details about benefits, visit the CarMax Benefits website.