COS Material Handler I

About the role

Johnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies, offers an opportunity to join our team. With over 470 distributor branches and 6 distribution centers across North America, we partner with major companies like Daikin/Goodman, Bosch, Copeland, Honeywell, Johnson Controls, and Fujitsu to provide contractors with world-class products, technical expertise, and quality service. Relationship-building is central to our success, and we value the contributions of our customers, partners, and employees.

Responsibilities

• Receive, fill, and ship products accurately and efficiently to ensure availability and complete necessary paperwork.
• Perform various warehouse functions, including receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer will call, and inventory cycle counts.
• Operate power equipment (e.g., electric pallet jack, walkie rider, sit-down forklift) safely to locate, put away, stack, and move products to correct storage locations daily. Tasks include stocking, filling bin boxes, facing cartons, checking for product mixing, and rotating product.
• Monitor stock on shelves or bins, replenish stock from reserves, and maintain control of products in reserve or will call areas.
• Unload trucks using forklifts, pallet jacks, or by hand, and inspect shipments for damage, accuracy, and completeness. Verify quantities, check packing lists, and complete paperwork for discrepancies or reimbursements.
• Ensure products have verified bar code labels and readable Johnstone stock numbers by scanning products, printing labels, resolving discrepancies, and completing necessary paperwork.
• Fill orders by picking products, packing items into cartons, stacking them to minimize damage, entering items into a scan gun, and completing necessary paperwork.
• Document the shipment of hazardous materials by labeling cartons correctly and completing required paperwork.
• Prepare orders for shipment by palletizing, wrapping, loading trucks, and placing packing lists in the last skid. Complete necessary paperwork.
• Maintain accuracy and efficiency standards, follow standard operating procedures, and participate in inventory cycle counts or related projects as assigned.
• Maintain a safe work environment by adhering to safety rules, maintaining equipment, and keeping the work area clean. Report safety or maintenance concerns promptly and wear protective equipment as required.
• Access Material Safety Data Sheets (MSDS) as needed and maintain required certifications (e.g., hazardous materials, forklift).
• Maintain professional and courteous communication with customers and coworkers.
• Perform additional duties as assigned to support company success.

Requirements

• High school diploma or GED; 0–1 year of related experience and/or training, or equivalent combination of education and experience.
• Preferred: Experience with pickers, forklifts, RF scanners, and inventory management systems. Knowledge of HVAC wholesale industry principles and practices, as well as OSHA and safety regulations.
• Forklift certification required or willingness to obtain on the job.

Skills

• Ability to read, add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
• Ability to work safely and lift, push, pull, or maneuver large/heavy products or equipment within established safety guidelines.
• Ability to follow instructions and procedures, organize and prioritize work, and attend to details.
• Ability to work in a team-based environment and complete routine paperwork.
• Proficiency in using RF equipment and ERP software.
• English proficiency (written and spoken) is required for safety, communication, and comprehension.

Physical Demands

• Regularly sit, stand, and walk on a concrete floor for much of the workday.
• Frequently reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl.
• Frequently lift and carry up to 50 pounds; lift heavier weights with mechanical assistance or team support.
• For driving duties (if applicable), sit for long periods and experience bouncing or vibration.
• Frequently talk or hear; special vision requirements include near vision, distance vision, peripheral vision, and color vision.

Company Values

• Safety: Prioritize safety at work and home, ensuring others work safely.
• Customer Focused: Anticipate and respond quickly to customer needs.
• One Team: Collaborate, focus on common goals, and leverage team strengths.
• Own It: Act with urgency, pride, and integrity; do things right the first time.
• Innovate: Embrace change to drive continuous improvement and customer-valued solutions.

Benefits

• Competitive wage and health/wellness benefits, including medical, dental, and vision coverage with options for supplemental care.
• Competitive Paid Time Off (PTO).
• Safe Harbor 401(k) with 100% employer match up to 5% of base pay and immediate vesting.
• Paid holidays (7.5 holidays per year).
• Paid Parental Bonding Time.
• Employer-subsidized medical, dental, and vision plans.
• Employer-paid life insurance and short-term disability.
• Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance.
• 24/7 access to virtual care/telehealth options.
• Health Savings Account (HSA) with employer contribution; Flexible Spending Accounts (FSA).
• Wellbeing program with opportunities to earn reduced medical costs.
• Employee Assistance Program (EAP) for employees and their families.
• Tuition reimbursement and employee referral bonus program.
• Employee service milestone recognition program.