Correspondent Credit Auditor

Ensures that closed loan files meet all internal policies, investor requirements, and CMG guidelines. Conducts detailed reviews of loan files to assess accuracy, completeness, and compliance with agency standards. Upholds the company’s commitment to quality, mitigates risk, and supports a superior lending experience for partners.

Responsibilities

• Respond promptly and professionally to lender status calls, providing immediate coordination for clearing conditions and moving files forward.
• Coordinate special file or customer needs with the appropriate internal staff.
• Maintain ongoing communication with customers regarding condition status, file movement, and outstanding requirements.
• Review and clear purchase conditions in accordance with investor and agency guidelines.
• Answer product-related questions and resolve customer service issues as needed.
• Manage pipeline reports to ensure data accuracy, reporting integrity, and consistent file movement.
• Demonstrate strong product, underwriting, and compliance knowledge.
• Maintain accurate data entry in Byte to track file progress and status.
• Prioritize multiple tasks and deadlines effectively in a fast-paced environment.

Requirements

• 3–4 years of mortgage industry experience; minimum 2 years as an Underwriter.
• Strong competency in reviewing and signing off underwriting conditions.
• Proven experience in customer service–focused roles.
• Byte system experience preferred.
• Excellent organizational, verbal, and written communication skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Ability to thrive in a fast-paced, fluid environment.
• High level of integrity, professionalism, and confidentiality.
• Flexibility in decision making with strong problem-solving skills.

Work Environment

This role operates in an ADA-compliant office environment, utilizing typical office equipment and tasks including computer work. The position may involve partial stationary positions and moving throughout the day. Flexibility to work overtime to meet project deadlines is required.

Pay

Base compensation ranges from $85,000 to $95,000. Factors that may affect salary include underwriter experience and designations, overall knowledge, years worked in the mortgage industry, types of roles performed, computer skills, experience specific to working with mortgage lenders, and education.