Corrections Communications Operator

Position Summary

The DOC Electronic Monitoring Center provides electronic monitoring services to the Division of Community Corrections, Division of Juvenile Corrections, local law enforcement, and county human services agencies. This position participates in the operation of the 24 hour/7 days a week statewide Corrections Electronic Monitoring system. This system contains confidential and detailed information on approximately 2,000 offenders and electronically tracks their movements in and out of their residences to treatment and employment settings. This position has responsibility for providing detailed offender information to probation and parole field agents, county organizations, DOC administrative staff, as well as correctional and law enforcement agencies at the County, State and Federal levels.

Salary Information

This position is in pay schedule/range 02-11 with a starting pay rate of $22.76/hour, plus excellent benefits. Pay on appointment for current state employees may vary according to the applicable pay transaction provisions of the Compensations Plan, Wisconsin Administrative Code, and statutes. A twelve-month probationary period is required.

Benefits

• Substantial leave time including at least 3.5 weeks of vacation to start, nine paid holidays, and ample accrued sick time that rolls over each year.
• Insurance: Excellent and affordable health, dental, vision, and life insurance.
• An exceptional pension plan with employer match and lifetime retirement payment
• An optional tax advantaged 457 retirement savings plan
• DOC is a qualifying employer for the Public Service Loan Forgiveness program.
• The Well Wisconsin Program helps participants set health and well-being goals, track progress, stay motivated, and earn incentives.
• Our Employee Assistance Program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being

Job Details

To apply, click on “Apply for Job” to start the application process. Follow the steps outlined in the application process and submit your application.

Qualifications

• Education, training, and/or experience working with computer programs such as Microsoft Office Suites (Word, Excel, Outlook) and utilizing them to create reports, analyze data, and data entry
• Education, training, and/or experience interpreting and communicating policies, procedures, and information to various audiences (supervisor, law enforcement, public, etc.)
• Excellent customer service, problem solving, and communication skills

How To Apply

Applicants must be legally authorized to work in the United States (i.e. a citizen or national of the U.S., a lawful permanent resident, or an alien authorized to work in the U.S. without DOC sponsorship) at the time of application. The Department of Corrections will conduct criminal background checks on applicants prior to selection. Upon hire, all new DOC employees are subject to fingerprinting.

Shift Options

Positions are full-time. Shift preferences will be discussed during the interview process. Shift times are first shift (0630-1630); second shift (1300-2300) and third shift (2200-0800).

Questions

Questions can be directed to Jamie Leslie, Human Resources Assistant - Advanced, at jamieson.leslie@wisconsin.gov.