Correctional Industries Sales Representative 20096384

About the role

Works under direction of Correctional Industry Manager and/or the direction of the Ohio Penal Industries (OPI) Sales Manager.

Responsibilities

• Require considerable knowledge of customer sales and service and Ohio penal Industries goods.
• Perform in the office and field when necessary to promote sales of OPI workshops and provide consultation to public agencies and other customers for all products manufactured and services offered by OPI (e.g. telephone calls to present and prospective clients, appointments, showroom tours, sales promotions at conferences, conventions, telemarketing).
• Act as sales representative for all products and services of correctional enterprises.
• Call on purchasing agents.
• Attend meetings, training and conferences.
• May give presentations and conduct training.
• Respond both verbally and in writing to questions and concerns.
• Work on special projects and/or committees as assigned.
• Perform other duties as assigned.

Requirements

• Conduct oneself professionally and in a law-abiding manner at all times in accordance with Ohio Department of Rehabilitation and Correction Standards of Employee Conduct.
• Meet with city and county administrators and other public officials to provide or present detailed drawings and specifications and to discuss merits of correctional industries’ products, types of available products, cost projections and price quotes and prepare sales orders.
• Aids customers with purchasing open-office modular systems as office layout, color coordination, and product design using computer aided design software.
• Coordinates product delivery.
• Prepare and process sale orders and telephone orders to include data entry into computer or typing of shop orders using material resource planning software.
• Provide customer service to resolve complaints and recommend appropriate action.
• Advises penal industries management of competitive prices, market trend, sales potentials, customers’ reactions to penal industries and commercial products and possible new products for addition to the line.
• May appear before city councils, schools, or other public agencies or bodies in conjunction with presentations to negotiation with public agencies and other customers.
• Keep informed of new developments in product and material categories utilized and manufactured by the industries.
• Prepare sales and promotion reports and correspondence.

Qualifications

• 12 mos. trg. or 12 mos. exp. in direct customer sales & service or sales promotion & marketing to include exp. in computer aided drawing software (e.g. AutoCAD, ArchiCAD, Matlab) & material resource planning software (e.g. E2 Shop System, Fishbowl Manufacturing, SAP).
• Valid driver's license.

Skills

• Computer Literacy
• Marketing
• Business
• Communications
• Customer Service
• Professional Skills
• Adaptability
• Developing Others
• Innovation
• Networking
• Organizing and Planning

Benefits

Not specified.

Pay

24.88

Schedule

Full-time

Work Hours

40

Classified Indicator

Classified

Union

OCSEA

Primary Job Skill

Customer Service