Correctional Case Manager

About the role

Location: James Crabtree Correctional Center. Full‑time, regular position. On‑site only (not eligible for remote work). Basic purpose: providing routine or advanced social casework for offender classification, assignment, and re‑entry.

Responsibilities

• Uses interview techniques and assessment instruments to determine offender’s security risks and programmatic needs; prepares case history reports and recommends program assignments.
• Reviews work and conduct records of all assigned offenders to determine progress or necessity of changing assignments or security classification; serves as a member of the classification unit for an assigned caseload.
• Advises offenders on personal problems, employment resources, vocational skills, educational and training needs, family problems and institutional adjustment.
• Delivers programs to offenders designed to assist in successful re‑entry into the community following release from incarceration.
• Assists with, or prepares reports such as parole summaries or court‑ordered presentence investigations.
• Receives and takes necessary action on incoming and outgoing mail to or from assigned offenders.
• Develops, monitors, and amends offender transition plans in line with re‑entry programs and services.
• Establishes collaborative network with relevant partners to provide support, pre‑ and post‑release services for offenders involving family members, community resources, and social service agencies.

Qualifications

Education and Experience:

• Level I: Bachelor's degree from an accredited college or university; or an equivalent combination of education and experience, substituting one year of experience in a correctional facility in a position which requires direct contact with inmates for each thirty semester hours of the required education.
• Level II: Bachelor’s degree and two years of correctional records management or social casework which involved the classification and assignment, field supervision, apprehension or investigation of offenders, or as a chief of security in a community corrections center, or in a professional administrative position with responsibilities for maintaining inmate records, establishing procedures or serving as an assistant to a warden. Substitution of a master’s degree for one year only of the required specialized experience; or an equivalent combination of education and experience substituting one year of the experience in a correctional facility in a position which requires direct contact with inmates for each thirty hours of the required education.
• Level III: Bachelor’s degree and three years of correctional records management or social casework which involved the classification and assignment, field supervision, apprehension or investigation of offenders, or as a chief of security in a community corrections center, or in a professional administrative position with responsibilities for maintaining inmate records, establishing procedures or serving as an assistant to a warden. Substitution of a master’s for one year only of the required specialized experience; or an equivalent combination of education and experience substituting one year of the experience in a correctional facility in a position which requires direct contact with inmates for each thirty semester hours of the required education.

Skills

Knowledge, Skills, and Abilities:

• Level I: Knowledge of vocational guidance and social adjustment principles; of available institutional industrial positions and the future market for those skills; of interviewing and counseling techniques; and of the social and psychological problems facing offenders. Ability to establish and maintain effective working relationships with others; to communicate effectively;