Correctional Case Manager

About the role

Location: Mack Alford Correctional Center. This is an on-site position and is not eligible for remote work.

Basic Purpose: Positions within this job family are assigned responsibilities involving providing routine social casework in the classification and assignment of offenders committed to a correctional institution or advanced social casework pertaining to the re-entry of offenders into the community.

Responsibilities

• Uses interview techniques and assessment instruments to determine the offender’s security risks and programmatic needs; prepares case history reports and recommends program assignments.
• Reviews work and conduct records of all assigned offenders to determine progress or necessity of changing assignments or security classification; serves as a member of the classification unit for an assigned caseload.
• Advises offenders on personal problems, employment resources, vocational skills, educational and training needs, family problems and institutional adjustment.
• Delivers programs to offenders which are designed to assist in a successful re-entry into the community following release from incarceration.
• Assists with, or prepares reports such as parole summaries or court ordered presentence investigations.
• Receives and takes necessary action on incoming and outgoing mail to or from assigned offenders.
• Develops, monitors, and amends offender transition plans in line with re-entry programs and services.
• Establishes collaborative network with relevant partners to provide support, pre and post release services for offenders which involve family members and community resources and social service agencies.

Requirements

Education and Experience:

• Level I: Bachelor's degree from an accredited college or university; or an equivalent combination of education and experience, substituting one year of experience in a correctional facility in a position which requires direct contact with inmates for each thirty semester hours of the required education.
• Level II: Bachelor’s degree and two years of correctional records management or social casework which involved the classification and assignment, field supervision, apprehension or investigation of offenders, or as a chief of security in a community corrections center, or in a professional administrative position with responsibilities for maintaining inmate records, establishing procedures or serving as an assistant to a warden. Substitution of a master’s degree for one year only of the required specialized experience; or an equivalent combination of education and experience substituting one year of the experience in a correctional facility in a position which requires direct contact with inmates for each thirty hours of the required education.
• Level III: Bachelor’s degree and three years of correctional records management or social casework which involved the classification and assignment, field supervision, apprehension or investigation of offenders, or as a chief of security in a community corrections center, or in a professional administrative position with responsibilities for maintaining inmate records, establishing procedures or serving as an assistant to a warden. Substitution of a master’s for one year only of the required specialized experience; or an equivalent combination of education and experience substituting one year of the experience in a correctional facility in a position which requires direct contact with inmates for each thirty semester hours of the required education.

Qualifications

Knowledge, Skills, and Abilities:

• Level I: Knowledge of vocational guidance and social adjustment principles; of available institutional industrial positions and the future market for those skills; of interviewing and counseling techniques; and of the social and psychological problems facing offenders. Ability to establish and maintain effective working relationships with others; to communicate effectively; and to determine which segment of the facility will be best suited to an offender’s social and correctional needs.
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