Corporate Travel Consultant

Global Travel Collection (GTC), part of Internova Travel Group, is the most influential collection of international luxury travel advisors. More than 1,700 GTC advisors are industry leaders in providing premium travel services to leisure travelers, corporate executives, and the entertainment industry. GTC’s combined global reach and leverage translate into value, recognition, and preferential treatment for its world traveler clients.

Responsibilities

• Assist the Principal Advisor business owner on all aspects of corporate travel for their clients.
• Creatively understand, evaluate, assess, and support client assistance needs, offering professional advice to solve travel and transportation problems while ensuring compliance with corporate policies.
• Finalize air, car, and hotel bookings using the Sabre reservation system after researching all available options.
• Issue tickets, exchanges, MCOs, voids, and refunds using the Sabre reservation system.
• Handle invoicing as required utilizing Sabre or Agent Portal.
• Reconfirm booked and confirmed travel prior to, immediately before, and during travel, using problem-solving skills to ensure client satisfaction throughout the trip.
• Research destinations, accommodations, travel advisories, reviews, and costs using the internet to meet customers’ travel objectives.
• Resolve customer service issues directly with vendors to achieve the best resolution for clients and the company, keeping the independent advisor informed.
• Plan international travel with knowledge of world geography, routing, faring, and international travel requirements.

Qualifications

• Bachelor’s Degree or at least three (3) years of experience as a full-time travel agent booking domestic and international travel using public and private carriers.
• Strong knowledge of the Sabre reservation system (preferably in Native), including GDS formats, shortcuts, enhancements, pricing, fare calculations, e-ticketing, and exchanges.
• Self-starter capable of independently servicing travel and concierge needs with minimal supervision, maintaining efficiency, accuracy, and a personal touch.
• Strong verbal and written communication skills to clearly relay information and counsel clients on travel options.
• Excellent dispute resolution skills.
• Well-organized, detail-oriented, and able to thrive in a fast-paced environment with multiple responsibilities.
• Enthusiasm and willingness to learn, with strong time management skills.

Benefits

• Choice of two medical plans and two dental plans.
• Vision insurance.
• Flexible spending accounts (FSAs).
• Company-paid life insurance and AD&D.
• Optional additional life insurance and AD&D.
• Disability insurance.
• Paid parental leave.
• Paid time off.
• 401k Plan with company match.
• Discounted employee travel options.
• Access to LinkedIn Learning webinars and courses.
• Discounted pet insurance and auto, home, & renters insurance.

Pay

The salary range on this job posting represents the pay range for U.S. candidates and is developed to comply with pay transparency laws. Many factors, such as years of experience, geographical location, and budget, are considered when determining the starting rate. For international candidates, the salary range will be based on the local market where the role is located.