Corporate Travel Advisor - Native Sabre

About the role

As a key member of the Operations Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, and cost-effective travel arrangements for Direct Travel clients within company policies, utilizing corporate contracts and preferred suppliers in an efficient and professional manner.

Responsibilities

• Completes domestic and international travel arrangements for clients, which may include air, hotel, ground transportation, rail, and limousines.
• Provides complex international support for multiple accounts while operating within detailed procedures.
• Interacts with travelers or travel arrangers and provides the first level of support for customer service and technical issues.
• Ensures compliance with a client’s travel policy while utilizing DT preferred vendors to maximize profit.
• Adheres to DT standards in delivering customer service, including telephone and email etiquette, and follows prescribed customer service escalation procedures.
• Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance.
• Attends staff and training meetings for ongoing updates in the travel industry and office procedures, which may require working in the office if home-based.
• Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment.