Corporate Travel Advisor -Apollo - Sunday - Thursday 3PM - 12 AM Pacific

About the role

As a key member of the Operations Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost-effective travel arrangements for Direct Travel clients within company policies, utilizing corporate contracts and preferred suppliers in an efficient and professional manner.

Responsibilities

• Completes domestic and international travel arrangements for clients, which may include air, hotel, ground transportation, rail, and limos
• Supports multiple accounts
• Must be available to work Sunday – Thursday, 3 PM – 12 AM Pacific
• Operates within detailed procedures
• Interacts with traveler or travel arranger and provides first level of support for customer service and technical issues
• Ensures compliance of a client’s travel policy while utilizing DT preferred vendors to maximize profit
• Adheres to DT standards in delivering customer service, including telephone and email etiquette, and follows prescribed customer service escalation procedure
• Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance
• Attends staff and training meetings for ongoing updates in travel industry and office procedures, which may require working in the office if home based
• Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment

Requirements

• 5 plus years of Apollo experience